Job Description
1.    ERP System Management:

• Manage and optimize all aspects of ERP systems, including system configuration, maintenance, and performance monitoring.
• Ensure data integrity, security, and compliance with industry standards and organizational policies.
• Collaborate with ERP administrators to oversee backups, updates, patches, and integrations.
• Troubleshoot and resolve ERP system issues promptly to minimize business disruptions.

2.    Software Development Project Management:

• Lead software development projects, from conception to deployment, ensuring they meet scope, timeline, and budget requirements.
• Develop project plans, allocate resources, and manage cross-functional development teams.
• Employ agile or other project management methodologies to enhance project efficiency.
• Monitor project progress, identify risks, and implement mitigation strategies.

3.    Stakeholder Engagement:

• Work closely with business units to understand their RP and software development needs.
• Collaborate with stakeholders to gather requirements, provide guidance, and manage expectations.
• Foster strong relationships with key stakeholders to ensure IT solutions align with organizational goals.

4.    ERP Governance and Strategy:

• Develop and implement ERP governance policies, standards, and procedures.
• Stay abreast of industry trends and ERP innovations to drive strategic decisions and improvements.
• Participate in IT strategy discussions and offer insights on ERP and software development opportunities and challenges.

5.    Software Development Oversight:

• Provide technical leadership and guidance to software development teams.
• Review code, architecture, and design to ensure software quality, scalability, and maintainability.
• Promote best practices and quality assurance processes within the software development lifecycle.

6.      Team Management:

• Lead and manage a team of IT professionals, including system administrators, developers, and Support staff.
• Provide clear direction, set performance expectations, and conduct regular performance reviews for team members.
• Foster a collaborative and productive team environment, promoting open communication and knowledge sharing.
• Coach, mentor, and develop team members to enhance their technical skills and career growth.

7.    Infrastructure Strategy:

• Develop and execute the organization's IT infrastructure strategy to align with business        goals and growth objectives. 
• Evaluate emerging technologies and trends to enhance infrastructure capabilities.

8.    Network and Systems Management:

• Oversee the design, implementation, and management of the organization's network infrastructure, including LAN, WAN, and cloud-based services.
• Ensure the reliability and availability of servers, storage systems, and data centers.

9.    Security and Compliance:

• Implement and manage IT security policies, procedures, and controls to protect data and     systems.
• Ensure compliance with industry standards and regulations related to IT security and data privacy.

10.    Disaster Recovery and Business Continuity:

• Develop and maintain disaster recovery and business continuity plans to minimize               downtime in case of system failures or disasters.
• Conduct regular testing and updates of these plans.

Job Requirement

• Bachelor's degree in computer science, information technology, or a related field. Master's degree is a plus.
• ERP certifications (e.g., SAP, Oracle, Microsoft Dynamics) are a plus.
• Familiarity with ITIL and IT service management principles is beneficial.
• Proven experience in ERP system administration and software development project management.
• Strong knowledge of ERP modules and applications, especially on SAP.
• Proficiency in software development methodologies (e.g., Agile, Scrum, Waterfall).
• Project management experience with project management certifications (e.g., PMP, Agile certifications) is advantageous.
• Excellent communication and interpersonal skills.
• Problem-solving abilities, attention to detail, and a proactive approach.
• Well knowledges on Digital Platforms such as E-commerce, Marketplace, cloud, IoT platforms
• ERP and Software Development plays a critical role in our Information Technology department, responsible for overseeing both Enterprise Resource Planning (ERP) systems and software development projects.
• This multifaceted role demands expertise in ERP technologies, software development methodologies, project management skills, and a strong commitment to aligning IT solutions with business objectives.

How to Apply: Please apply to hr.recruitment@pacific-aa.com.